Since AirLiner is a brand-new technology, you may have a few questions about it's usage. The following are a few of the more frequent questions we receive.

If you have questions or would like more information about AirLiner, please contact us Toll Free in the USA 1.866.586.0800 or email info@coldpacksystem.com

 Why is there a large bubble of air on the AirLiner Surface?

The bubble of air is called a PRP (Pressure Release Point). Pressure can cause a PRP by putting too much air or gas into the bag. If inflating with a Precision Inflation Controller, check the regulator and the volume setting while the air is flowing. These settings should match the Precision Inflation Controller inflation guide.

 Why does my AirLiner appear to lose air in a cold environment?

When AirLiner is filled at room temperature and then moved to a colder freezer area the bag will appear to lose air. All that is really happening is that the air is compressing and when the temperature is raised the AirLiner will retain the previous fill level. If your process requires AirLiner to endure a stay in a freezer, please contact a Cold Pack System representative to discuss the appropriate pressure and volume settings for your application.

 Why won't the AirLiner hold air?

Refill the AirLiner and make sure to squeeze the valve inside the perimeter seal.

Check to make sure that when the AirLiner is filled, the nozzle on the Precision Inflation Controller extends all the way through the valve. You can cause damage to the valve if this important step is overlooked.

Ensure that you are filling the bags in an environment that is free from any sharp objects that could puncture the exterior of the bag.

Check the AirLiner after it is first inflated to ensure that all the baffles are open. To check this: push in the sides (with the seam) and if you hear a popping noise there are still unopened baffles. It is possible that if the baffles do not open at the time of inflation, over time they will open. Then the volume of air in the bag will appear to have deflated. Just add a little air and you will be ready to ship.